Good to know.

Every order is printed just for you, so we only accept returns when we made a mistake. If we did, we'll make it right. We cover:

• A misprint, such as a crooked, faded or incomplete print
• An item that arrived damaged
• The wrong item, color or size compared with your order

• Mistakes in a design you approved, including spelling, size, color or placement
• Ordering the wrong size or changing your mind
• Low-quality or blurry artwork you uploaded
• Prints damaged by not following our care instructions

For orders of 30 pieces or fewer, the photo is all we need. For orders over 30 pieces, we may ask you to send the items back, and we'll let you know how.

Contact us as soon as possible. If we haven't started printing yet, we'll cancel or update your order and give you a full refund for anything canceled.

Once your order has been printed, it can't be canceled or changed.

In our designer, you'll confirm two things:

• You've reviewed your design. Spelling, size, colors and placement look the way you want, and we print it exactly as you approve it.
• You own the rights to your artwork, or have permission to use it.

Yes! We offer same-day printing on 1 to 15 custom DTF products. Rush orders depend on our schedule, so please message us before 1:00 PM to confirm.

• You provide the garments: $30 rush fee
• We provide the garments: $45 rush fee

Yes. Please make sure they're clean, new and in the quantity and sizes you need.

Some fabrics, like certain blends, nylon or heavily textured materials, don't hold a print well. Heat pressing always carries a small risk, so we can't replace or refund garments you provide if they're damaged during printing. Not sure your garment will work? Ask us first.

We print and press your order, and most orders ship within 48 business hours. Weekends and holidays don't count, so an order placed on Friday ships by Tuesday.

Have a big order or a date you need it by? Message us and we'll give you a ship date.

• We ship within the United States only
• Shipping cost is calculated at checkout
• You'll get a tracking number by email once your order ships

Once the carrier marks a package as delivered, it's out of our hands. If you can't find it, contact us and we'll help you file a claim with the carrier.

Yes! Local pickup is free and available in Santa Ana by appointment. Choose local pickup at checkout, and we'll message you when your order is ready to set up a time and share the pickup address.

Follow these steps to keep your print looking new:

• Wait 24 hours before the first wash
• Turn the garment inside out
• Wash in cold water on a gentle cycle
• Skip bleach and fabric softener
• Tumble dry on low, or hang dry
• Never iron directly on the print